Privacy policy

At Diggerforge, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through diggerforge.shop.

This Privacy Policy explains how Diggerforge collects, uses, protects, and shares information when you use our website or purchase our products.

1. Information We Collect

When you visit our website, contact us, or place an order, we may collect information such as:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment and transaction information
  • Order details and purchase history
  • Information you provide when contacting customer support

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of website visits
  • General website usage information

We may use cookies and similar technologies to improve website functionality, understand website traffic, and provide relevant advertising.

2. How We Use Your Information

Diggerforge may use collected information to:

  • Process and fulfill orders.
  • Process payments and transactions.
  • Arrange product delivery and shipping.
  • Provide customer service and support.
  • Process returns, refunds, and exchanges.
  • Communicate with you regarding your order.
  • Send important service-related notifications.
  • Improve our website, products, and customer experience.
  • Prevent fraud, unauthorized transactions, and other security issues.
  • Maintain website security and functionality.
  • Comply with applicable legal and regulatory requirements.
  • Send promotional communications when permitted by law and where applicable.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

Diggerforge does not intentionally store complete payment card numbers or security codes on its own systems. Payment information may be collected and processed directly by our payment providers according to their respective privacy policies and security practices.

4. Cookies and Similar Technologies

Diggerforge may use cookies, pixels, tags, and similar technologies to:

  • Keep the website functioning properly.
  • Remember preferences.
  • Understand how visitors use our website.
  • Measure website performance.
  • Analyze marketing and advertising campaigns.
  • Help provide relevant advertising.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. How We Share Information

Diggerforge may share information with trusted third-party service providers when necessary to operate our business and provide services to you.

These may include:

  • Payment processors
  • Shipping and delivery providers
  • Website and hosting providers
  • E-commerce service providers
  • Customer service providers
  • Analytics and advertising providers
  • Fraud prevention and security services

These service providers may only access information reasonably necessary to perform services on our behalf.

We may also disclose information when required to do so by law, legal process, court order, or governmental request, or when necessary to protect our rights, customers, property, or website.

Diggerforge does not sell your personal information for money.

6. Google and Advertising Services

Diggerforge may use third-party advertising and analytics services, including services provided by Google, to understand website activity and measure advertising performance.

These services may use cookies or similar technologies to collect information about website visits and interactions.

You may manage certain advertising preferences through the settings and controls provided by the relevant advertising provider.

7. Data Security

Diggerforge takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services.
  • Complete transactions.
  • Maintain business and transaction records.
  • Resolve disputes.
  • Prevent fraud.
  • Comply with legal, accounting, tax, and regulatory obligations.

When information is no longer reasonably required, we may delete or anonymize it where appropriate.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain personal information.
  • Request information about how your personal information is collected and used.
  • Opt out of certain marketing communications.

To submit a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

10. Marketing Communications

If you receive promotional emails from Diggerforge, you may unsubscribe at any time by following the unsubscribe instructions included in the communication.

Even if you opt out of promotional communications, we may still send necessary transactional or service-related messages, such as order confirmations, shipping updates, refund notifications, or customer-service communications.

11. Children's Privacy

Diggerforge's website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

12. Third-Party Websites

Our website may contain links to third-party websites, services, or platforms.

Diggerforge is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

Diggerforge may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or how Diggerforge handles personal information, please contact us:

Diggerforge
Website: diggerforge.shop
Email: support@diggerforge.shop
Phone: +1 315-526-1241
Business Address: 1713 Lexington Ave, New York, NY 10029, United States

Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST