Terms of service
Welcome to Diggerforge. These Terms of Service govern your access to and use of diggerforge.shop and your purchase of products offered through our website.
By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.
1. About Diggerforge
Diggerforge is an online retailer specializing in mini excavators and related equipment and accessories.
Diggerforge
1713 Lexington Ave
New York, NY 10029
United States
Email: support@diggerforge.shop
Phone: +1 315 526 1241
2. Website Use
You agree to use our website only for lawful purposes and in accordance with these Terms.
You may not:
- Use the website for fraudulent or unlawful purposes.
- Attempt to gain unauthorized access to our website or systems.
- Interfere with website security or functionality.
- Submit false or misleading information.
- Copy, reproduce, or commercially exploit website content without authorization.
- Use automated systems to access the website in a manner that could interfere with its operation.
We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our website, customers, or business.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, specifications, images, dimensions, pricing, and availability displayed on our website are accurate.
However, specifications and product details may change from time to time.
Product images are provided for illustration and may vary slightly from the actual product due to manufacturing changes, lighting, photography, display settings, or product configuration.
Customers should review the product specifications and included equipment before placing an order.
4. Mini Excavator Operation and Safety
Mini excavators and related equipment are heavy machinery and must be operated responsibly.
Customers are responsible for:
- Operating equipment in accordance with the manufacturer's instructions.
- Reviewing applicable operating and safety documentation.
- Using appropriate personal protective equipment.
- Ensuring that operators are properly trained and qualified where required.
- Following applicable federal, state, and local laws and regulations.
- Inspecting the equipment before operation.
- Using the equipment only for appropriate purposes and within its stated specifications.
Diggerforge is not responsible for injuries, property damage, equipment damage, or other losses resulting from improper operation, misuse, unauthorized modifications, negligence, or failure to follow applicable safety instructions.
5. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order is placed, Diggerforge may contact the customer regarding available options.
If we are unable to fulfill an order, we may cancel the order and issue a full refund to the original payment method.
6. Pricing
Prices displayed on our website are subject to change without notice.
We make reasonable efforts to ensure that prices are accurate. In the event of an obvious pricing or listing error, Diggerforge reserves the right to correct the error and, where appropriate, contact the customer before fulfilling the order.
7. Orders
When you place an order, you agree to provide accurate and complete information.
After receiving your order, we may send an order confirmation. An order confirmation acknowledges that we received your order and does not necessarily mean that the order has been accepted for fulfillment.
Diggerforge reserves the right to refuse or cancel an order when reasonably necessary, including in cases involving suspected fraud, inaccurate information, product availability issues, or pricing errors.
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
8. Payment
Payment must be successfully authorized before an order can be processed.
We may use third-party payment processors to process transactions. By placing an order, you authorize the applicable payment provider to process the transaction using the payment method you provide.
Diggerforge does not intentionally store complete payment card numbers or security codes on its own systems.
9. Shipping and Delivery
Orders are generally processed within 1–2 business days.
Estimated delivery time is generally 2–7 business days after the order has been processed, unless otherwise stated on the product page or during checkout.
Delivery times are estimates and may vary due to carrier delays, weather, transportation conditions, remote delivery locations, or circumstances outside our reasonable control.
For heavy equipment such as mini excavators, delivery may require specialized transportation or additional coordination.
Customers should provide accurate delivery information and be available to receive the equipment when required.
10. Returns, Refunds, and Exchanges
Returns and exchanges are accepted within 30 calendar days from the date of delivery, subject to the conditions described in our Return, Refund & Exchange Policy.
Eligible returns and exchanges include free return shipping, and Diggerforge does not charge restocking fees for eligible returns.
Please review our Return, Refund & Exchange Policy for complete details regarding eligibility, shipping, inspections, refunds, and exchanges.
11. Cancellations
Customers may request cancellation before an order has entered processing or shipped.
Once an order has been processed or shipped, cancellation may no longer be possible. In that case, the customer may request a return after delivery according to our Return, Refund & Exchange Policy.
12. Warranty
If a product is covered by a manufacturer's warranty or other applicable warranty, the applicable warranty terms will govern the coverage.
Warranty coverage may vary by product and manufacturer.
Warranty coverage generally does not apply to damage resulting from misuse, improper operation, unauthorized modifications, accidents, neglect, or failure to follow applicable operating instructions.
Please contact Diggerforge if you have questions regarding warranty coverage for a specific product.
13. Intellectual Property
All content on diggerforge.shop, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Diggerforge unless otherwise stated.
You may not reproduce, distribute, modify, publish, transmit, or commercially exploit our website content without prior written permission.
14. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites and services.
Diggerforge does not control and is not responsible for the content, availability, security, or privacy practices of third-party services.
Your use of third-party services may be subject to their own terms and policies.
15. Disclaimer
To the extent permitted by applicable law, the website and its content are provided on an "as available" basis.
Diggerforge makes reasonable efforts to maintain accurate website information but does not guarantee that the website will always be uninterrupted, error-free, or completely current.
Product use must always follow applicable manufacturer instructions, safety requirements, and local regulations.
16. Limitation of Liability
To the maximum extent permitted by applicable law, Diggerforge will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.
17. Indemnification
To the extent permitted by law, you agree to indemnify and hold Diggerforge and its officers, employees, contractors, and service providers harmless from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the website, violation of these Terms, or improper use of purchased equipment.
18. Governing Law
These Terms of Service are governed by the applicable laws of the State of New York, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
Any dispute will be handled in accordance with applicable law and the rights available to the parties under applicable jurisdictional requirements.
19. Changes to These Terms
Diggerforge may update these Terms of Service from time to time.
When changes are made, we will update the Last Updated date at the top of this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.
20. Contact Us
If you have questions regarding these Terms of Service, please contact us:
Diggerforge
Website: diggerforge.shop
Email: support@diggerforge.shop
Phone: +1 315 526 1241
Address: 1713 Lexington Ave, New York, NY 10029, United States
Support Hours: Monday–Friday, 9:00 AM–5:00 PM EST